Plumbing in Nashville, TN
The plumber people remembered when the pipes burst.
Local Services Ads brought in price shoppers. Freeze-prep posts turned this company into the plumber people remembered when the pipes actually burst.
Family-owned plumbing company, 7 staff. Told by Brianna, owner.

- Leads from the groups
- 162
- over 11 months
- Leads a month, once running
- 18.1
- Cost per lead
- $68
- was $58 from ads
- Close rate
- 61%
- 99 jobs closed
- Closed revenue
- $80k
- $10,967 spent
- Return on spend
- 7.3x
- revenue ÷ fees
The business
Brianna and her husband run four trucks. Drains, water heaters and leak repair make up most of the work, with a few repipes a year in older East Nashville homes.
- In business
- 11 years
- Average ticket
- $780
- Tracked
- Jun 2025 to Apr 2026
- Service area
- Hendersonville, Mt. Juliet, Franklin, Smyrna and Donelson
Before
Most Local Services calls opened with “what do you charge to snake a drain?” and ended when the caller found someone $20 cheaper.
- Where leads came from
- Google Local Services Ads
- Referrals
- A plumbing supply house that passes along names
- Google Local Services Ads
- $3,000 a month
- Typical cost per lead
- $58
What we did
We got Brianna into 158 local groups and posted about 13 times a week across them: tips, offers and finished jobs, with every comment and message answered the same day. A few of the groups:
- Hendersonville Happenings
- Mt. Juliet Moms
- Franklin TN Neighbors
- Donelson Hermitage Community
What worked for plumbing
- Freeze-prep posts before the first hard freeze: which faucets to drip and how to find the main shutoff.
- A water heater post showing how to read the install date from the serial number, with a replacement offer for tanks over 12 years old.
- A Thanksgiving post about grease and garbage disposals that got shared in a dozen groups.
Results
Leads per month from group threads, Jun 2025 to Apr 2026
| Month | Leads |
|---|---|
| Jun | 2 |
| Jul | 5 |
| Aug | 10 |
| Sep | 14 |
| Oct | 16 |
| Nov | 19 |
| Dec | 15 |
| Jan | 23 |
| Feb | 20 |
| Mar | 17 |
| Apr | 21 |
January hit 23 during a four-day freeze, mostly Messenger DMs from people who had saved the drip-the-faucets post. December was slower at 15, since most calls that month were from existing customers.
| Measure | Before | With the groups |
|---|---|---|
| Monthly spend | $3,000 | $997 |
| Cost per lead | $58 | $68 |
| Leads that became jobs | 38% | 61% |
| Cost per closed job | $153 | $111 |
Along the way
- Week 5
First water heater job, booked from a comment on the serial-number post in Mt. Juliet Moms.
- Month 6
Thanksgiving weekend: 7 drain calls from one disposal post.
- Month 8
23 leads during the January freeze, the most in any month.
“The freeze posts did it. Everybody remembered their pipes bursting two winters ago, and we were the ones who told them to drip the faucets this time.”
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One company per trade per city
Is your trade still open where you work?
We take one plumbing company per city, with a 25-mile territory. $997 a month flat, no ad spend, and 15 leads a month by month four, or we work free until you get there.